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Effective, evidence-based outpatient behavioral health treatment in Concord, MA.

Your child deserves to thrive.

Seeing your child struggle can be heartbreaking. You worry that mental health struggles or substance use could derail their future, and above all, you want them to know that they’re loved, supported, and valued. 

At Kiwi Recovery, you’ll find specialized clinical care with the goal of helping young people find sustainable pathways toward recovery. Whether your child is dealing with depression, anxiety, or substance use issues, our team of experienced clinicians can help. 

Design element involving green shapes
Design element involving green shapes

Our Recovery Mission

Lasting recovery can be a challenge. Kiwi Recovery’s mission is to provide teens, young adults, and their families with the support and evidence-based care they need to overcome behavioral health and addiction challenges, permanently. 

Our priority is providing the safe space our clients need to put their struggles with behavioral health and addiction in the past and pave the way to a bright future.

We’re licensed/accredited by

Department of Public Health (DPH)  | Bureau of Substance and Addiction Services (BSAS) | The Joint Commision

We offer:

Why Kiwi?

Focusing on Teens

Our treatment center isn’t made for adults with an additional program for teens as an afterthought—it’s designed exclusively with teens and young adults in mindToday’s teens face unique challenges. Peer pressure, academic stress, and growing up are already difficult enough, but the added pressure of mental health struggles can make it even harder. That’s why it’s important to partner with a team such as ours that understands the unique needs of adolescents. 

Supporting Families

Support for the entire family promotes lasting recovery and true healing. That’s why we involve  family throughout the therapeutic process with family therapy, parent meetings and regular updates. Additionally, our outpatient treatment model means our clients can live at home while receiving care, spending time in our supportive center during the day while returning to the place they’re most comfortable at night.

Customized to Clients

There’s no one-size-fits-all approach to mental health and addiction recovery; recovery is a journey unique to the person taking it. What works for a friend may not work for you and vice versa. That’s why we design each treatment plan to meet the individual needs of our clients. We work with you and your loved one to develop a personalized program to help make lasting lifestyle changes.

Holistic Healing

Alongside our clinical treatment, we offer a wide range of therapies that can help clients understand and address the root causes of their issues, from holistic approaches like music therapy to evidence-based interventions like cognitive-behavioral therapy. These sessions help clients work through difficult emotions, address life stressors, improve communication skills, and develop healthy coping strategies.

Your teen—and your whole family—is not alone.

Let’s start the journey to healing together.

Meet the team

Brenna Fichter,
LICSW

Clinical Director

Ms. Fichter is a licensed independent clinical social worker (LICSW) who has 10+ years of experience providing quality mental health and dual diagnosis care within acute, outpatient, and community-based treatment settings. She graduated from Simmons University with a master’s degree in social work and received her bachelor’s degree in family studies from the University of New Hampshire. Ms. Fichter has held various leadership roles with an emphasis on developing and delivering behavioral health services that are person-centered, solution-driven, and that enhance the overall quality of life for all individuals.

As the clinical director at Kiwi Recovery, Ms. Fichter oversees all clinical programs to ensure the highest standard of service is provided to each individual and family. We have created a warm, safe, collaborative space for clients to feel heard and supported throughout their treatment. The team at Kiwi Recovery is committed to providing services that foster personal growth and empower our clients with confidence to take the next steps in their recovery journey.

Ms. Fichter is a licensed independent clinical social worker (LICSW) who has 10+ years of experience providing quality mental health and dual diagnosis care within acute, outpatient, and community-based treatment settings. She graduated from Simmons University with a master’s degree in social work and received her bachelor’s degree in family studies from the University of New Hampshire. Ms. Fichter has held various leadership roles with an emphasis on developing and delivering behavioral health services that are person-centered, solution-driven, and that enhance the overall quality of life for all individuals.

As the clinical director at Kiwi Recovery, Ms. Fichter oversees all clinical programs to ensure the highest standard of service is provided to each individual and family. We have created a warm, safe, collaborative space for clients to feel heard and supported throughout their treatment. The team at Kiwi Recovery is committed to providing services that foster personal growth and empower our clients with confidence to take the next steps in their recovery journey.

EMILY WOODACRE,
LMHC

LEAD CLINICIAN

Ms. Woodacre is a licensed mental health counselor (LMHC) with 15 years of experience working in acute inpatient settings, residential programs, college counseling centers, and partial hospital & intensive outpatient programs. Emily’s training in teaching hospitals, higher education, and collaboration on multi-disciplinary treatment teams has reinforced her belief that our purpose in life is to cultivate safe spaces in our relationships to grow in wisdom and in love. This belief has guided her approach to therapy as some of the best teachers have been the individuals, couples, and families she serves.

Ms. Woodacre earned her Master’s degree in Counseling Psychology from William James College and her Bachelor of Arts in Psychology from Providence College. During her career she has observed and learned many methods for healing and believes group therapy is unparalleled in its ability to simultaneously facilitate acceptance and change. Emily’s therapeutic approach is person-centered and insight-oriented drawing upon evidence-based modalities of DBT and CBT. Ms. Woodacre has worked with clients from pre-adolescence through late adulthood and specializes in serving individuals living with depression, anxiety, psychosis, trauma, ADHD, bipolar disorder, substance use and diversity-related challenges. Emily has held leadership roles throughout her career and currently serves as Lead Clinician at Kiwi Recovery.

Ms. Woodacre is a licensed mental health counselor (LMHC) with 15 years of experience working in acute inpatient settings, residential programs, college counseling centers, and partial hospital & intensive outpatient programs. Emily’s training in teaching hospitals, higher education, and collaboration on multi-disciplinary treatment teams has reinforced her belief that our purpose in life is to cultivate safe spaces in our relationships to grow in wisdom and in love. This belief has guided her approach to therapy as some of the best teachers have been the individuals, couples, and families she serves.

Ms. Woodacre earned her Master’s degree in Counseling Psychology from William James College and her Bachelor of Arts in Psychology from Providence College. During her career she has observed and learned many methods for healing and believes group therapy is unparalleled in its ability to simultaneously facilitate acceptance and change. Emily’s therapeutic approach is person-centered and insight-oriented drawing upon evidence-based modalities of DBT and CBT. Ms. Woodacre has worked with clients from pre-adolescence through late adulthood and specializes in serving individuals living with depression, anxiety, psychosis, trauma, ADHD, bipolar disorder, substance use and diversity-related challenges. Emily has held leadership roles throughout her career and currently serves as Lead Clinician at Kiwi Recovery.

CAITLIN BARBA,
LCSW

CLINICIAN

AUDREY EISENMENGER-KAUFMAN, MSW

CLINICIAN

Audrey Eisenmenger-Kaufman is a social worker who holds a Masters of Social Work from Boston College School of Social Work and bachelor’s degree in Environmental Studies with a minor in Psychology from the University of Vermont. Ms. Eisenmenger has over two years of experience working with individuals with substance use disorders at a substance use detoxification program and treatment center. She also brings experience working with adolescents struggling with substance use and mental health in a school-based setting and in providing support at a Partial Hospital and Intensive Outpatient level of care.
 
As a social worker at Kiwi Recovery, Ms. Eisenmenger brings her knowledge of Dialectical Behavioral Therapy (DBT), Cognitive Behavioral Therapy (CBT), Motivational Interviewing, and Solution Focused Therapy into her work with clients as an individual case manager and group facilitator. She is excited to partner with individuals and families to help adolescents and young adults achieve a sense of stability and confidence. Ms. Eisenmenger strongly believes in the ability for young people to learn, grow and achieve their goals of recovery from substance use and mental health problems.
Audrey Eisenmenger-Kaufman is a social worker who holds a Masters of Social Work from Boston College School of Social Work and bachelor’s degree in Environmental Studies with a minor in Psychology from the University of Vermont. Ms. Eisenmenger has over two years of experience working with individuals with substance use disorders at a substance use detoxification program and treatment center. She also brings experience working with adolescents struggling with substance use and mental health in a school-based setting and in providing support at a Partial Hospital and Intensive Outpatient level of care.
 
As a social worker at Kiwi Recovery, Ms. Eisenmenger brings her knowledge of Dialectical Behavioral Therapy (DBT), Cognitive Behavioral Therapy (CBT), Motivational Interviewing, and Solution Focused Therapy into her work with clients as an individual case manager and group facilitator. She is excited to partner with individuals and families to help adolescents and young adults achieve a sense of stability and confidence. Ms. Eisenmenger strongly believes in the ability for young people to learn, grow and achieve their goals of recovery from substance use and mental health problems.

THERESA MCCARTHY, LCSW

CLINICIAN

Theresa McCarthy is a licensed clinical social worker (LCSW) who is currently working as a PHP clinician for Kiwi Recovery. Ms. McCarthy acquired her Masters in Social Work from Boston University and has been providing mental health services for 6+ years. Theresa has experience working with children, adolescents, and teenagers in outpatient and school settings. She has also worked as a family-based therapist for many years. Theresa has been trained in providing dialectical behavioral therapy, trauma-based therapy, suicide prevention for teens and adults, cognitive behavioral therapy, and crisis prevention. Ms. McCarthy is eager to continue her career as a social worker with the Kiwi Recovery team!

Theresa McCarthy is a licensed clinical social worker (LCSW) who is currently working as a PHP clinician for Kiwi Recovery. Ms. McCarthy acquired her Masters in Social Work from Boston University and has been providing mental health services for 6+ years. Theresa has experience working with children, adolescents, and teenagers in outpatient and school settings. She has also worked as a family-based therapist for many years. Theresa has been trained in providing dialectical behavioral therapy, trauma-based therapy, suicide prevention for teens and adults, cognitive behavioral therapy, and crisis prevention. Ms. McCarthy is eager to continue her career as a social worker with the Kiwi Recovery team!

KRISTINA HOWELL, LICSW

INTAKE COORDINATOR

Ms. Howell is a licensed independent clinical social worker (LICSW) with over 15 years of experience in the behavioral health field. She earned a master’s degree in social work with children and families (MSW) from Wheelock College in 2008, and a bachelor’s degree in social work and human development (BSW), also from Wheelock College, in 2006. Ms. Howell has provided care and treatment for clients of all ages from prenatal to geriatric populations within a variety of settings, including outpatient clinics, emergency service programs, community-based programs, inpatient medical hospitals, and emergency departments. Over the years, she has built positive working connections with a myriad of providers, agencies, and organizations within the greater Boston area and beyond.

Ms. Howell is passionate about and specializes in pediatric and adolescent mental health and crisis intervention. She strives to empower clients and their families within their personal recovery process through comprehensive and holistic care that builds upon each client’s individual strengths, current needs, and goals for the future. Here at Kiwi Recovery, Ms. Howell utilizes a kind and harm-reduction approach with our adolescent and young adult clients and their families, which often strengthens the therapeutic rapport that can serve as a springboard towards a client’s recovery journey. She is looking forward to helping you or your loved one on a path to recovery that promotes their safety, well-being, and overall satisfaction and happiness.

Ms. Howell is a licensed independent clinical social worker (LICSW) with over 15 years of experience in the behavioral health field. She earned a master’s degree in social work with children and families (MSW) from Wheelock College in 2008, and a bachelor’s degree in social work and human development (BSW), also from Wheelock College, in 2006. Ms. Howell has provided care and treatment for clients of all ages from prenatal to geriatric populations within a variety of settings, including outpatient clinics, emergency service programs, community-based programs, inpatient medical hospitals, and emergency departments. Over the years, she has built positive working connections with a myriad of providers, agencies, and organizations within the greater Boston area and beyond.

Ms. Howell is passionate about and specializes in pediatric and adolescent mental health and crisis intervention. She strives to empower clients and their families within their personal recovery process through comprehensive and holistic care that builds upon each client’s individual strengths, current needs, and goals for the future. Here at Kiwi Recovery, Ms. Howell utilizes a kind and harm-reduction approach with our adolescent and young adult clients and their families, which often strengthens the therapeutic rapport that can serve as a springboard towards a client’s recovery journey. She is looking forward to helping you or your loved one on a path to recovery that promotes their safety, well-being, and overall satisfaction and happiness.

Madelyn Campano

Administrative Assistant

Madelyn Campano is an Administrative Assistant at Kiwi Recovery. She holds a bachelor’s degree in business administration with a concentration in marketing from SNHU. With a background in healthcare, she has worked as a Certified Nursing Assistant (CNA) and an Applied Behavior Analysis (ABA) therapist for adults with special needs. Her experience in the healthcare industry has provided her with a valuable knowledge base. Madelyn brings passion and enthusiasm to her work, and she is dedicated to ensuring that each family, youth and referral source has a smooth, easy, and supportive experience throughout the admissions process.

Madelyn Campano is an Administrative Assistant at Kiwi Recovery. She holds a bachelor’s degree in business administration with a concentration in marketing from SNHU. With a background in healthcare, she has worked as a Certified Nursing Assistant (CNA) and an Applied Behavior Analysis (ABA) therapist for adults with special needs. Her experience in the healthcare industry has provided her with a valuable knowledge base. Madelyn brings passion and enthusiasm to her work, and she is dedicated to ensuring that each family, youth and referral source has a smooth, easy, and supportive experience throughout the admissions process.

CAITY AXELROD-MCLEOD, MSW

BUSINESS DEVELOPMENT MANAGER

Caitlin Axelrod McLeod serves as Kiwi Recovery’s business development manager. Ms. Axelrod-McLeod brings to Kiwi Recovery her passion for working with people impacted by substance use, networking skills from years in the field, and outgoing personality. Over her career, Ms. Axelrod-McLeod has proved adept at building connections and strengthening community support. At Kiwi Recovery, Ms. Axelrod-McLeod finds opportunities to connect those in need with Kiwi Recovery’s vital services.

Ms. Axelrod-McLeod has worked in leadership positions in programs serving folks affected by substance use for over 15 years. Prior to joining Kiwi Recovery, she served as the Associate Director of Youth Engagement at Bridge Over Troubled Waters in Boston, working with transitional-aged youth. Ms. Axelrod-McLeod is a strengths-based and client-centered professional who was drawn to Kiwi Recovery because of their mission and warm, collaborative, and supportive environment for both clients and staff.

Ms. Axelrod-McLeod holds a bachelor’s degree in social work from Wheelock College and a master’s degree in social work from California State University at Chico.

Caitlin Axelrod McLeod serves as Kiwi Recovery’s business development manager. Ms. Axelrod-McLeod brings to Kiwi Recovery her passion for working with people impacted by substance use, networking skills from years in the field, and outgoing personality. Over her career, Ms. Axelrod-McLeod has proved adept at building connections and strengthening community support. At Kiwi Recovery, Ms. Axelrod-McLeod finds opportunities to connect those in need with Kiwi Recovery’s vital services.

Ms. Axelrod-McLeod has worked in leadership positions in programs serving folks affected by substance use for over 15 years. Prior to joining Kiwi Recovery, she served as the Associate Director of Youth Engagement at Bridge Over Troubled Waters in Boston, working with transitional-aged youth. Ms. Axelrod-McLeod is a strengths-based and client-centered professional who was drawn to Kiwi Recovery because of their mission and warm, collaborative, and supportive environment for both clients and staff.

Ms. Axelrod-McLeod holds a bachelor’s degree in social work from Wheelock College and a master’s degree in social work from California State University at Chico.

Tracey Reaves, MA,
C-DBT

Business Development Manager

With an immense background in education and administration, Tracey has developed a robust presence in Business Development in the New England region of the country.  Tracey has experience in being an Assistant Director, then Head of School for Fusion Academy after 8 years teaching in the public schools in New Jersey.  Transitioning from education into the mental health space has allowed her to grow her outreach potential and develop deeper skills in admissions and financial dispositions with families and clients.  Her compassion for guiding clients to the right care shows through her impeccable communication skills and empathy for the journey through mental health challenges.  Tracey continues to blossom in the industry, creating and maintaining collaborative and fruitful clinical partnerships.  Tracey lives in Rhode Island with her son and enjoys every moment being a mother, loves music, cooking, being in nature, animals, and good movies.

With an immense background in education and administration, Tracey has developed a robust presence in Business Development in the New England region of the country.  Tracey has experience in being an Assistant Director, then Head of School for Fusion Academy after 8 years teaching in the public schools in New Jersey.  Transitioning from education into the mental health space has allowed her to grow her outreach potential and develop deeper skills in admissions and financial dispositions with families and clients.  Her compassion for guiding clients to the right care shows through her impeccable communication skills and empathy for the journey through mental health challenges.  Tracey continues to blossom in the industry, creating and maintaining collaborative and fruitful clinical partnerships.  Tracey lives in Rhode Island with her son and enjoys every moment being a mother, loves music, cooking, being in nature, animals, and good movies.

Melissa Westerman, MA

Business Development Manager

Melissa holds a Bachelor’s Degree in Criminal Justice and a Master’s Degree in Communications with a concentration in Public Relations. She has worked in the psychiatric/behavioral healthcare field since 1996. She began her career leading a community mental health center, The Mental Health Center of Greater Manchester (NH), spending ten years serving in various capacities including vocational counseling. She continued counseling as a care manager for pioneering NH treatment program, WestBridge. She eventually transitioned to the WestBridge leadership team as Customer Relations Coordinator managing the Admissions and Marketing team. She has worked with Boston-based psychosocial community integration program, Ellenhorn, as the Director of Community Relations as well as highly regarded Cornerstones of Maine as the Director of Marketing and Outreach. She has had several years volunteer experience chairing fundraising walks, was a NAMI-NH committee member and Walk Day Co-Chair for the NAMI Walk, “For the Mind of America”. 
In tandem with her experience and enthusiasm, Melissa carries with her the steadfast goal of helping professionals and families navigate the behavioral health landscape and access care that reduces shame and stigma by redefining treatment and identity without labels and barriers.
Melissa holds a Bachelor’s Degree in Criminal Justice and a Master’s Degree in Communications with a concentration in Public Relations. She has worked in the psychiatric/behavioral healthcare field since 1996. She began her career leading a community mental health center, The Mental Health Center of Greater Manchester (NH), spending ten years serving in various capacities including vocational counseling. She continued counseling as a care manager for pioneering NH treatment program, WestBridge. She eventually transitioned to the WestBridge leadership team as Customer Relations Coordinator managing the Admissions and Marketing team. She has worked with Boston-based psychosocial community integration program, Ellenhorn, as the Director of Community Relations as well as highly regarded Cornerstones of Maine as the Director of Marketing and Outreach. She has had several years volunteer experience chairing fundraising walks, was a NAMI-NH committee member and Walk Day Co-Chair for the NAMI Walk, “For the Mind of America”. 
In tandem with her experience and enthusiasm, Melissa carries with her the steadfast goal of helping professionals and families navigate the behavioral health landscape and access care that reduces shame and stigma by redefining treatment and identity without labels and barriers.

Partnerships

Kiwi Recovery is paving the way to a bright future for the teens in our care through effective, evidence-based treatment programs. 

Partnering with local healthcare providers, recovery organizations, and other community resources, makes our mental health and addiction treatment programs more accessible to teens and families in need of support. Through these partnerships, we’re able to expand access to care, collaborate with other treatment providers, and increase awareness of treatment options. 

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Passionate about helping teens thrive?

Interested in partnering with Kiwi Recovery?